I worked with Ron L. to replace our roof after the April 2021 hail storm. He has an easy demeanor, quickly responds and professional. Our roof was installed without issue, and we will continue to use Patriot for all of our exterior needs. From the office staff to the guys who are out on the ground, you will not be dissapointed with your service.
Wes was good to work with. Repairs due to wind/hail. Replaced roof, added new decking, replaced siding and one window. Due to the size of the storm and damage, it took awhile to get everything done. The roof was done first, then siding, window was last. Everything was done in a workman like manner. Had a leak around skylight, and it was repaired in a timely manner.
We had our roof, gutters, garage door, and other miscellaneous repairs done by Patriot following a 3" hail storm in Norman in 2021. The staff were professional, the repairs were high quality, and communications were clear through the beginning. They made the process of completing the insurance claim and finalizing things painless and easy.
Bobby was responsive, kind, and willing to work with us. Actually spent time inspecting our damage to ensure he was best able to advise. It was by far the best costumer service we had received out of all roofing companies we spoke with. Once we decided and were able to move forward with the repairs, Bobby was able to get us on the schedule and quickly repair the damage. Will be using them again in the future should we ever need additional repair or roof replacement.
Erica is absolutely one of the best employees of this company. She is articulate, respectful, kind, and honest. She answers the phone and is attentive to the customers concerns and responds in a timely manner with information. She is an incredible liaison between customers and ‘managers’. Without her, this installation would have had a very different outcome.Avery was on site and assisted with communication. Any concerns expressed were addressed with roofing installation experts immediately. His articulate manner was reassuring to me through the entire project.Kaylee stepped up as a good manager. When asked, she reviewed her notes orally that she had been documenting through the our entire conversation.The actual installation gentlemen were respectful of my home and property. Truly gentlemen that speak highly of their immediate supervisor that directs day to day operations. I was very fortunate with the last two men on my property. They ‘crossed the t’s and dotted the i’s’ so I was very pleased with the last few items necessary to complete the production. (I’m sorry, I don’t know their names.)Every job has a few bumps but communication solved each concern.